Dear over-privileged student,
I understand that your internet connection in the FREE housing you’ve been provided is not operating correctly at the moment. Trust me, our IT department has been working on it. In fact, they were already working on the problem when you called me. They were still over there when you then came to my office to ask about it twenty minutes later.
Yes, I did give you the correct extension for the girl who runs our help desk so you could call back to check on it. The fact that “she didn’t answer” is no reason for you to call me and tell me “she didn’t say her name on the voicemail.”
Let me give you a couple of tips:
- If someone doesn’t answer their phone, it’s probably wise to leave a voicemail. People do not have endless bladder capacity and, therefore, sometimes must leave their desks to go to the bathroom. That is exactly where she was when you called for the third time today.
- Since the outgoing message on the IT Help Desk actually says “You’ve reached the IT Help Desk”, you can probably bet that you were calling the correct number. Just because I said the actual name of the person who runs the Help Desk does not negate the fact that I also said the actual phrase “the person who runs the Help Desk.”
You apparently lack key listening and critical thinking skills.
Also, giving the Help Desk girl attitude when she tells you that they’ll look at the problem tomorrow is NOT a good idea. She leaves here at 5:00. You called her at 4:30. The problem is on our ISP’s end, and there is no way they’re going to get anything done in thirty minutes.
So, since people have been dealing with not having internet since, say, the dawn of humanity, I think you can go less than 24 hours without your precious wireless access.
Stop Whining,
